Membership Growth Officer Brazil em São Paulo

This position is a vital member of the Member Experience team who is responsible for driving membership growth and retention in a defined geographic territory. You serve as the primary liaison to membership attraction, member engagement, new club development and public image volunteers, and in collaboration with directors and other senior and regional leaders, oversee the overall progress of membership goals and strategies for your assigned territory.
You help guide, train, and manage zone, district, and club-level volunteers with innovative ideas and resources to support membership growth, improve membership diversity, and form new clubs. In addition, you create and support member acquisition opportunities via our prospective member programs, new club development, and additional events and projects focused on connecting with prospective members.
Your contribution will serve to expand our reach and enhance participant engagement, both strategic priorities of the organization.

You Will Have
College degree required.
A minimum of three years of experience in member associations, volunteer management, development or a related field (i.e., sales/marketing, public relations, non-profit management); prior volunteer management or organization experience strongly preferred.
Familiarity with personal computers and database applications required, including advanced experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong inter-personal skills and a professional demeanor, and proven ability in oral and written communications, including public speaking and promotional writing.
Emotional intelligence and relentless commitment to customer service.
Ability to interact with high-level international business leaders and volunteers in their respective language and in a culturally sensitive manner.
Ability to travel and support in-person events.
Demonstrated ability to be a self-starter, proactively schedule and manage time, and handle multiple tasks and projects in order to reach goals in a timely fashion.
Comfort with qualitative and quantitative evaluation.
Fluency in second language, a plus.

You Are Good At
Building strong working relationships with volunteers and colleagues at all levels.
Identifying and anticipating needs to resolve issues and drive outcomes.
Working collaboratively with colleagues in a remote team environment.
Professional writing, public speaking, and promotional marketing.
Adult learning facilitation.
Showing attention to detail.
Managing sensitive and confidential issues with discretion and professionalism.

You Will Be Responsible For
Regional Expertise, Strategy and Analysis
Helping prepare, analyze, and disseminate membership progress reports to volunteer leadership to help activate, monitor, and manage activities within assigned territory.
Consulting with district and zone leaders on strategic planning and regional membership initiatives based on analytics, trends, and volunteer

Nível de escolaridade

Ensino Superior

Experiência exigida

Entre 3 e 5 anos